New Side Panel: How to use Contact Updates

Note: The new side panel (available to new users since March 16, 2026) provides a more stable and reliable way to manage contact updates, independent of LinkedIn UI changes.

How it works in the new side panel

1. Open a LinkedIn profile
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2. In the top right corner of the side panel, click the menu

3. Select Contact Updates

4. From there, you can see the list of contacts that need updating (just hover the contact to update them) and review or update them directly in your CRM
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​How to enable Contact Update
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Contact Updates feature is enabled by default but you can check this at any time by navigating to your Surfe Dashboard, opening your settings, and checking the Enabled Features window.

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Who can use the Contacts Update feature?

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The Contact Updates feature is a premium feature for our Pro plan users. Subscribers to other plans can still see the feature but are limited to updating 3 contacts per month. You can upgrade your plan at any time in the Surfe Dashboard.

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​Troubleshooting

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Ensure profile URL fields and job title fields are properly mapped in your CRM. Surfe relies on these to identify and compare the correct records.

Surfe scans your CRM to detect any new changes and updates.
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It is also important to have the job title field correctly mapped. Surfe users usually map this when they set up their Surfe account, but you can check that the field is correctly mapped by following these instructions.
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The Contact Updates feature scans your CRM once per day to check for new inaccuracies. The changes you see in the side panel are the results from the latest scan.
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