Struggling to connect to the right account in Surfe? Here’s What to Do:

If you're having trouble connecting to the correct CRM in Surfe, here's what to do:

1. Log Out and Back In

If the wrong CRM is connected, you will need to first make sure you're logged into the correct CRM account in your browser before reconnecting.

Sometimes, stored sessions can cause confusion. Try clearing your browser cache, then reconnect.

• Click on your profile icon in the Surfe extension

• Choose "Log out"

• Then log back in using the correct CRM account

2. Still not working?

Reach out to our live support chat (bottom-right corner of the Surfe dashboard or Surfe App). We’ll be happy to assist you quickly.